The short answer: The North American and European OnePlus Community forums will permanently shut down on August 16, 2026. To save your posts, photos, and direct messages, you must log into your OnePlus account on a desktop browser and use the official Data Export Tool under your account settings before the deadline. After August 16, all regional data will be permanently deleted.
The End of an Era
Following OnePlus’s exit from Western markets, the company is systematically dismantling its regional digital infrastructure. The next casualty is the OnePlus Community site for North America and Europe, which has been a hub for tech enthusiasts, custom ROM developers, and loyal fans for over a decade.
How to Export Your Data (Step-by-Step)
OnePlus is legally required under GDPR and CCPA to provide a way for users to download their personal data. Do not wait until the last minute—server loads are expected to be heavy leading up to the shutdown.
- Log In on Desktop: Go to the official OnePlus Community website (ensure you are on the US or UK regional domain) and log into your OnePlus account. Do not use the mobile app for this process.
- Navigate to Account Settings: Click your profile icon in the top right corner and select Account & Privacy.
- Find the Export Tool: Scroll down to the Data Management section and click Request Data Export.
- Select What to Save: Check the boxes for “Forum Posts & Comments,” “Uploaded Media (Photos/Videos),” and “Direct Messages.”
- Download Your Archive: The system will generate a .ZIP file. This process can take anywhere from a few minutes to 48 hours depending on how active you were. You will receive an email when the download link is ready.
What Happens if You Miss the Deadline?
There is no grace period. At 11:59 PM PST on August 16, 2026, the servers hosting the Western community forums will be wiped to comply with data retention laws post-market exit. Customer support will not be able to manually retrieve your data after this date.